Host / Hostess

Job Summary

Seeking a friendly Host/Hostess that will present a positive first impression of Local Roots & Provisions’ friendliness, excellent service, and high standards. The Host/Hostess will greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, and show Guests to their table.

Supervisory Responsibilities

  • None.

Duties/Responsibilities

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name.• Answer incoming calls to the restaurant and provide appropriate service.• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.• Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.• Help dining room staff by setting and clearing tables; replenishing water; serving beverages.• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders.• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To-Go orders.• Performs other related duties as assigned.

Required Skills/Abilities

  • Excellent interpersonal and customer service skills.• Excellent organizational skills and attention to detail.• Ability to function well in a high-paced and at times stressful environment.• Demonstrated ability to work well in a team environment.

Education and Experience

  • High school diploma or general education degree (GED) preferred.• Experience as a host/hostess, or other entry-level restaurant position is a plus.

Physical Requirements

  • Ability to stand/walk and stay focused and alert for extended periods of time.• Must be able to lift up to 30 pounds at times.
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